SOURCE: Whaleback Managed Services

Whaleback Managed Services

June 18, 2013 09:00 ET

Whaleback Enhances Unified Communications Mobility for Smartphones, Tablets, and Desktops

New Softphone Supports iPhone, iPad, Android, Windows, and Mac OSX

PORTSMOUTH, NH--(Marketwired - Jun 18, 2013) - Whaleback Managed Services, the leader in managed unified communications services, today announced CrystalBlue Mobile (CB Mobile) and CrystalBlue Desktop (CB Desktop), two new softphone applications that extend the capabilities of CrystalBlue Unified Communications to smartphones, tablets, and desktops. The new softphones are fully integrated into Whaleback's CrystalBlue Unified Communications Service creating a seamless unified communications mobile experience. For the first time, users have many of the same unified communications capabilities on any mobile device as if they were sitting at their desk.

CB Mobile is available for the iPhone, iPad and Android smart phones, while CB Desktop comes is available for Windows and Mac OSX. All versions are available today and provide the functionality of an office phone over a Wi-Fi network, a LAN connection and/or a cellular data service. Each CB Mobile softphone can be configured as an independent extension, or alternatively to share the same extension as a desktop phone.

Benefits include:

  • Users on the go can place and receive calls just as if they were at their desk
  • CB Mobile gives the user the appearance of being in office, even when they are not
  • Users can make business calls without exposing their private cell phone number
  • Phone operates on Wi-Fi when in-building cell service is poor
  • Convenience of calling from Wi-Fi (home, hotel or hotspots)
  • For those customers who subscribe to unlimited calling plans, a shared extension allows CB Mobile to simply share in the unlimited minutes, and so will not add any incremental calling cost (no roaming costs)
  • Supports BYOD (Bring Your Own Device)
  • Seamless access to phone system features such as 3 or 4 digit extension dialing, system speed dialing, voicemail, forwarding
  • Phone integrates with contacts on device
  • All calls placed and received can be viewed and reported using Whaleback's CrystalBlue Call View.

"For many of our customers, mobility is among the most critical of their business communications needs," said Roger Walton, Whaleback's Chief Product Officer. "With CB Mobile, executives, salespeople, support staff and remote workers can place and receive calls wherever they are with all of the convenience of being integrated with the company's phone system."

About Whaleback Managed Services
Whaleback Managed Services is a leading provider of cloud-based managed unified communications services for small and medium enterprises. Whaleback's end-to-end, business-class voice services enhance productivity and reduce operational and capital expenses by offering flexible, feature-rich VoIP calling packages, proactive, centralized monitoring and management, and high-touch customer service. Whaleback's optimized cloud-based managed voice services are used by customers with single and multi-site environments in industries including retail, legal, financial, real estate, service, medical, construction, food, tourism and more. For more information about Whaleback Managed Services visit www.whalebackms.com.

Contact Information

  • Contact
    Lisa Allocca
    Red Javelin Communications
    +1 (978) 470-2227
    Email Contact