SOURCE: Whaleback Systems

Whaleback Systems

July 27, 2011 08:30 ET

Whaleback Systems on Aggressive Growth Path Expanding Market Reach of Cloud-Based Managed Business Communications Services

Company Adds 90 Customers and Improves Margins by 110% in First Half 2011 With 18 Consecutive Quarters of Growth; Expands Successful Reseller Program

PORTSMOUTH, NH--(Marketwire - Jul 27, 2011) - Whaleback Systems, Inc., the leader in managed business communications, today announced the company's aggressive growth as it expands market reach with its optimized cloud-based managed services. In the first half of 2011, Whaleback added more than 90 customers and improved margins by 110% over the same period last year, holding 18 consecutive quarters of growth. New customers Dali Museum, Big Brothers Big Sisters Foundation, and new member offices for Mortgage Services III, LLC have joined the growing list of companies nationwide that use Whaleback's CrystalBlue Managed Business Communications. The company also expanded its already successful CrystalBlue Partner Program by 25% year-to-date.

"With more than 600 customers and 12,000+ installed endpoints across the country we continue to expand our market reach, grow revenue, and increase our customer base," said Karil Reibold, President and CEO of Whaleback. "There is a great market need for fully-managed, end-to-end, optimized cloud-based managed services. Companies want to focus on running their business, not managing their communications. They want reliability, flexibility, and features like mobility, advanced messaging and collaboration. Our goal is to exceed our customers' expectations and based on our 98% contract renewal rate and less than ½ percent churn rate, I'd say we're doing an excellent job."

Additional Whaleback Systems achievements include:

  • Added enhancements to its CrystalBlue Partner Program, including a more robust feature set, new flexible quote tools and new marketing programs
  • Appointed company Founder Wray West as Chief Technology Officer
  • Appointed Bob Fernald as Vice President of Customer Experience
  • Was named one of seven Channel-Friendly Cloud VoIP Providers within Ziff Davis's Channel Insider
  • Had VP of Sales and Marketing Melodye Mueller featured as a CRN Women of the Channel

Benefits of Whaleback's Optimized Cloud-Based Managed Business Communication Services include:

  • Streamlined communication services that are affordable and easy to manage
  • Add offices and employees easily where you want without limitations of location or scale
  • Work where you want, when you want with mobility solutions
  • Access to highly trained support professionals
  • Guaranteed end-to-end support with centralized proactive monitoring and management
  • Business continuity planning, coordination, and management

About Whaleback Systems
Whaleback Systems is a leading provider of optimized cloud-based managed business communications for small and medium enterprises. Whaleback Systems' end-to-end, business-class voice services enhance productivity and reduce operational and capital expenses by offering flexible, feature-rich VoIP calling packages, proactive, centralized monitoring and management, and high-touch customer service. Whaleback's optimized cloud-based managed services are used by customers with single and multi-site environments in industries including retail, legal, financial, real estate, service, medical, construction, food, tourism and more. For more information about Whaleback Systems visit

Contact Information

  • Lisa Allocca
    Red Javelin Communications, Inc.
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