October 16, 2006 13:00 ET

Whitby Mental Health Centre Releases Employee and Stakeholder Engagement Report

WHITBY, ONTARIO--(CCNMatthews - Oct. 16, 2006) - The Whitby Mental Health Centre (WMHC) recently completed its consultation sessions with employees and stakeholders to learn more about service needs in the delivery of mental health care. Opportunities to enhance programs and services were identified and the results indicate that all groups recognize the current and potential value the Centre offers the community.

In March of this year, WMHC, which had been directly managed by the Ontario Government, was divested to a community-based Board of Directors. The new Board sought community input to learn more about priorities as it began developing its service delivery plan and mid-term business plan.

"We wanted to begin this new chapter of the Whitby Mental Health Centre with an open dialogue about our vision, our mission and core values to ensure that we are meeting the needs of our communities," said Brian Hart, Board Chairman. "We will be using this feedback to help guide our planning."

The consultation process started with employees. Glenna Raymond, President and CEO of the Centre, invited staff to participate in three face-to-face sessions in April and early May to seek their advice. Some 150 employees attended the sessions. Another 130 employees provided their views on-line through the Centre's Intranet and clients provided valuable input through their Patient Council.

Community partners and stakeholder meetings were held in Peterborough, Scarborough, Whitby, Aurora and Oshawa from May 30 to June 16. For those unable to attend a session, WMHC offered an on-line survey. In total, more than 90 partners and stakeholders participated. Members of the general public were also invited to participate through the Centre's website.

"We appreciated hearing the advice from our service delivery partners and members of the community about how we can work together to provide quality mental health care for people throughout our service area," said Ms. Raymond. "We were delighted that our stakeholders recognize the dedication, responsiveness and expertise of our staff. Moving forward, we want to enhance our partnership networks and strengthen community relations to better serve clients and to ensure excellence in mental health care."

Among the community needs discussed at the sessions were additional programs for youth, resources for senior patients, and transitional housing resources in the community for recovering patients.

The full report of the dialogue is available on the Centre's new website at www.whitbymentalhealthcentre.ca.

Whitby Mental Health Centre (WMHC) provides a range of specialized, tertiary care mental health programs for inpatients at 700 Gordon Street, Whitby, and for outpatients throughout a service area extending from the northeast and east of the City of Toronto (formerly East York, Scarborough and North York east of Yonge Street), to the York and Durham Regions and to the City of Kawartha Lakes (formerly Victoria County). In addition, WMHC operates treatment residences in Stouffville and Oshawa; provides outreach services throughout the Region; and supports residents in privately operated Homes for Special Care.

Contact Information

  • Whitby Mental Health Centre
    Media Contact: Susan Nakhle
    Director, Communications and Public Affairs
    (905) 668-5881, ext. 6068 or 1-800-341-6323
    Email: nakhles@wmhc.ca