ServiceMaster Clean

ServiceMaster Clean

September 04, 2012 14:30 ET

White Paper: 2011 Thailand Floods Case Study

By ServiceMaster Recovery Management

MEMPHIS, TENNESSEE--(Marketwire - Aug. 23, 2012) - "Of course, I've known about ServiceMaster for years and the company does great work," explained Angela Wheeler, a seasoned claims consultant with RJF, a Marsh & McLennan Agency LLC company. "So when I first met Mark Fischer, I hammered on him, really drilled down hard to understand ServiceMaster's international capabilities."

"Mark did not know it at the time but we had a client with a plant in Thailand that was under water," Wheeler recalled later. "Mark gave me an immediate sense of confidence. He was a good fit. I called him back that afternoon."

Thailand Flooding Presents Commercial Challenges

As a result Fischer, ServiceMaster Recovery Management (SRM) managing director, mobilized a Minneapolis‐based team to manage this large loss mitigation assignment halfway around the globe. The response showcased SRM's prowess and resourcefulness. It also demonstrated ServiceMaster's commitment to disaster restoration and care about people, to value teamwork, to operate ethically and to delight clients.

Throughout the summer and autumn of 2011, heavy monsoons and successive typhoons killed nearly 800 people and affected more than 8 million others across Thailand, Cambodia, Laos, Vietnam and the Philippines, according to the United Nations. Many businesses needed expert disaster restoration services after Thailand experienced the most devastating floods in a half century resulting in the most expensive natural disaster ever. Flood water damage affected more than 14,000 factories, displaced more than 600,000 workers, disrupted global supply chains, destroyed farms and drove up worldwide prices for computer hard drives and rice. In Thailand alone, where floodwaters covered an area roughly the size of the state of Florida, insured losses are estimated at more than $15 billion and total damage is expected to top $45 billion.

ServiceMaster Clean: Protecting Your Home

ServiceMaster Clean was there for the individuals affected by the 2011 Thailand flood. Our professionals have been providing disaster restoration for years, helping business owners and families get back on their feet. Contact us today for expert disaster restoration where you live and experience what makes ServiceMaster Clean a leading provide in such areas as water damage cleanup and cleaning services.

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