White Spot Limited

White Spot Limited
Triple O's

Triple O's

November 17, 2011 09:00 ET

White Spot Restaurants Launches New Brand Platform

British Columbia's iconic restaurant brand takes audiences through a nostalgic journey "home"

VANCOUVER, BRITISH COLUMBIA--(Marketwire - Nov. 17, 2011) - White Spot today announced the launch of a new brand platform which taps into the award-winning restaurant's 83-year history to appeal to the hearts and stomachs of British Columbians. The multi-phased and faceted advertising campaign, which starts this week, leverages an entirely new look and feel with the tagline, "Home to great taste…since 1928."

The launch of the new platform is part of White Spot's long-term business strategy that focuses on continuously redefining the restaurant and its offerings to stay relevant, along with facilitating significant expansion in Western Canada and abroad.

"In 1986, internal projections showed that we would serve our last meal in 2010 if we didn't do something to increase our guest counts," said Warren Erhart, President of White Spot. "We took immediate action by making substantial changes across the board—from our menus and restaurant décor and design, to developing our industry-leading Red Seal Chef training program. As a result, 2010 was a banner year for White Spot with unprecedented growth. In fact, 87 per cent of British Columbians who dined out last year, did so at a White Spot restaurant."

Through the new brand platform, consumers will see a shift from White Spot's "Celebrity Chef Campaign" to an emphasis on the White Spot guest experience that centers on the concept of "home". The campaign was the result of a 12-month strategic process that engaged Vancouver-based creative agencies Me&Lewis and Taylor Made Media and included extensive research and creative testing to ensure the content would resonate with both existing guests and potential new diners in all markets.

"Our marketing emphasis over the past several years has been on the continuously evolving menu and raising awareness for our industry recognized Red Seal Chef apprenticeship and certification program," said Cathy Tostenson, White Spot's Vice President of Marketing and Menu Development. "The next chapter will continue to highlight our fresh and diverse menu offerings, while at the same time putting the spotlight on the guest experience and the many qualities that make White Spot feel like 'home'."

The launch of the new brand platform represents one of many milestones for the company over the past two years. In addition to being recognized as one of Canada's 50 Best Managed Companies, White Spot has opened five full-service franchised restaurants, eight Triple O's quick-service locations in BC and three in Asia, has recently built a 1548 square-foot state-of-the-art culinary center at its Home Office in Vancouver and launched a 30-foot mobile restaurant branded "Triple O's On The Go". White Spot has also signed a development agreement in China for the opening of 16 restaurants under its Triple O's QSR brand in Zhejiang province and Shanghai.

To view White Spot's new 30-second TV spots on YouTube, click here http://www.youtube.com/user/whitespotcanada?feature=mhsn#p/a/u/1/uxdrOsQ0g1Y.

About White Spot

Headquartered in Vancouver, British Columbia, White Spot is a B.C. legend. Founded in 1928, when Nat Bailey launched Canada's first drive-in restaurant at Granville and 67th, the 83-year-young chain now sees more than 17 million guests annually at 125 White Spot and Triple O's locations throughout B.C., Alberta and Asia and employs 3,500 people. Bailey's original vision was to build a restaurant that served the highest quality, unique tasting food and White Spot remains committed to continuing this tradition in each and every meal.

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