SOURCE: TELEPERFORMANCE

Teleperformance

May 20, 2010 09:00 ET

Wind Mobile and Teleperformance Welcomes Visit by Mayor Paul Ayotte and MP Dean Del Mastro to Its Peterborough Facility

WIND Mobile Hosts Official Opening of Centre

PETERBOROUGH, ON--(Marketwire - May 20, 2010) -  Teleperformance, the world's leading provider of outsourced CRM and contact centre services, welcomed Mayor Paul Ayotte, MP Dean Del Mastro and other community leaders to the company's new Peterborough Facility on Tuesday. Located at 364 Water Street, the Facility will be dedicated to WIND Mobile, Canada's newest national wireless company. 

WIND Mobile provides voice, text and data services to Canadians on a next-generation, all IP wireless network and is committed to offering a level of wireless service presently not available in Canada.

"We are thrilled to partner with WIND Mobile in Peterborough to deliver the best customer experience and results in the industry," said Brent Welch, CEO of Teleperformance USA. "The opening of this Facility marks our continued growth and success in the Canadian market."

"WIND Mobile has a superior reputation for customer service. We're excited to be working with them and to be leveraging Teleperformance's state-of-the-art technology and highly trained agents for continued success," added Dominic Dato, executive chairman of Teleperformance USA.

"We are thrilled to be a part of the WIND customer experience and are looking forward to expanding our service offerings," said Charlotte Gummesson, CEO Teleperformance Canada.

This centre in Canada will offer a broad range of support including customer service via inbound and outbound voice calls, e-mail, and Web chat.

About Teleperformance
Teleperformance (NYSE Euronext Paris: FR 0000051807), the world's leading provider of outsourced CRM and contact centre services, has been serving companies around the world by developing and managing customer acquisition, customer care, technical support and debt collection programs on their behalf. In 2009, the Teleperformance Group achieved EUR 1.848 billion revenues (US$2.6 billion - average exchange rate at December 31, 2009: EUR 1 = US$1.39). The Group operates about 83,000 computerized workstations, with more than 100,000 employees (Full-Time Equivalents) across 270 contact centres in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. www.teleperformance.com

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