DHL Express Canada

DHL Express Canada

March 08, 2016 10:29 ET

Winner of 6 Stevie® Awards for Sales & Customer Service, DHL Delivers by Keeping Its Eyes on the Prize in Canada

- Awards honour top sales, contact centres, customer service teams and professionals

- DHL Express Canada earned six nominations in recognition of excellence, part of the 100 awards garnered by DHL globally

TORONTO, ONTARIO--(Marketwired - March 8, 2016) -

Editors Note: There is a photo associated with this press release.

DHL, the world's leading logistics provider, announced today that it has received 6 awards at the 10th annual Stevie Awards for Sales & Customer Service gala held in Las Vegas on Friday, March 4. The Stevie Awards for Sales & Customer Service are the world's top sales awards, contact center awards, and customer service awards.

"We take great pride in the quality of our people and it's rewarding to see them recognized for their outstanding efforts in providing exceptional customer service," said Andrew Williams, CEO of DHL Express Canada. "Our employees are empowered to go the great lengths to exceed the expectations of our customers and it has a profound impact on the strength of our business."

Being Insanely Customer Centric is an integral part of DHL's culture and DNA. These awards are a true testament to DHL Express Canada working together 'As ONE' in delivering great service quality to its customers consistently. With a team of 150+ Customer Service professionals, DHL offers customer service quality that exemplifies the DHL global motto: Excellence, Simply Delivered.

The awards include Contact Center Leader of the Year, Customer Service Leader of the Year - Transportation, Contact Center of the Year, Customer Service Manager of the Year, Customer Service Department of the Year - Airlines, Distribution and Transportation and recognition for DHL Express Canada's Straight to the Top Team for Customer Service Complaints Team of the Year - Transportation.

These recognitions are part of over 100 awards won globally, reinforcing DHL's efforts to promote superior customer service throughout its organization and with its partners around the globe.

"Our unrelenting focus on customer satisfaction is how we keep our eyes on the prize," said Kerri Evans, Head of Customer Service at DHL Express Canada. "We devote a lot of time and resources into training and skills development for our employees, which creates a deeper sense of engagement and leads to a better customer experience."

The awards were presented to honorees during a gala banquet on Friday, March 4 at the Paris Hotel in Las Vegas, Nevada. More than 200 executives from around the world participated in the judging process to determine the Finalists and select the Gold, Silver and Bronze Stevie Award winners.

The full list of winners in all categories is available at www.StevieAwards.com/sales.

You can find the press release for download as well as further information on www.dpdhl.com/pressreleases www.dhl.com/InMotion.

DHL - The Logistics Company for the World

DHL is the leading global brand in the logistics industry. DHL's family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, international express, road, air and ocean transport to industrial supply chain management. With about 325,000 employees in over 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including e-commerce, technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as "The logistics company for the world".

DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 56 billion euros in 2014. For more information, go to: www.dpdhl.com.

To view the photo associated with this press release, please visit the following link: http://www.marketwire.com/library/20160308-DHL_Stevie.jpg.

Contact Information

  • Media Contact:
    Tasneem Dasoo
    Argyle Public Relationships
    416-968-7311 ext. 250
    tdasoo@argylepr.com