SOURCE: Wire One Communications

October 15, 2007 17:22 ET

Wire One Introduces Self-Service Video Conferencing

DAYTON, OH--(Marketwire - October 15, 2007) - Wire One Communications, the largest provider of video communications and managed conferencing services, announces its Self-Service Video Conferencing offering. As a leader in providing traditional hosted video conferencing services, Wire One is expanding its end-to-end solution offering to include self-service, which promotes ease of scheduling and call automation. This application also provides a lower cost benefit to users of multi point video conferencing services, which responds to market demand for cost-effective conferencing solutions.

By using Wire One's web-based scheduling tool, engageMeeting Manager, customers are able to schedule conferences for automated launch, or initiate meetings with on-demand access. The easy to use interface is accessed with a few simple clicks of the mouse, and gives users the ability to verify room availability, and quickly manage conferencing resources.

"Customers today require flexibility in service solutions -- applications that make their lives easier, and provide streamlined, cost-effective methods for conducting business," explains Dan Connors, CEO of Wire One. "Our Hosted Video Conferencing Services address these needs, and also provide the customer with simple self-service tools for managing the process."

Self-Service Conferencing gives customers the advantage of setting up their own video conference meetings quickly and reliably with easy to use tools, and the flexibility of accessing Wire One's professional team of conference producers when special requirements occur. Meetings that require Wire One conference producers to launch the call and provide additional assistance are always available with a variety of options, when required.

As an example, Producer Assisted service is available for customers who want more technical expertise and support for their conferences. In conjunction with this, Wire One has also introduced High Definition video conferencing, which expands the Producer Assisted portfolio of services. For customers who require an even greater level of full-service support, Wire One's Custom Production service is accessible and provides specialized services for high priority conferences, or large-scale events.

"Effective communications save organizations time and money. When you need to meet but can't be there in person, video conferencing offers a superior alternative," said Bob Seidel, Vice President of Marketing for Wire One. "Wire One's Hosted Video Conferencing Services support our long-term commitment and focus on delivering cost-effective services, while also ensuring the reliable, high-quality video conferencing experience for which Wire One is known."

About Wire One Communications, Inc.

Wire One Communications, with over 20 years of conferencing support expertise, is the recognized leader in providing visual communication solutions to customers around the world. We help our customers more effectively communicate, delivering a measurable competitive advantage and improved profitability. Whether the need is for video, audio or web conferencing, streaming or a strategic mix of all media, Wire One is defining the new face of communication, and allowing customers to connect, collaborate and innovate.

Wire One Communications, Inc.
www.wireone.com
+1 888.448.7726 • +44 (0) 870 001 7726
Dayton, Denver & London

Wire One is a trademark of Wire One Communications, Inc.

Contact Information

  • Press Contact:
    Rose Evans
    Director of Marketing Communications
    Wire One Communications
    937.259.5841
    Email Contact