Per DM

Per DM

December 30, 2010 10:47 ET

With England Retaining The Ashes, Jesse Young CEO of Per DM Group Believes That Our Government and Businesses Can Learn from English Cricket

LONDON, UNITED KINGDOM--(Marketwire - Dec. 30, 2010) - There was unconfined joy in the early hours of Wednesday morning as England bowled out Australia for 258 to win the fourth test by an innings and 157 runs thus retaining The Ashes. "Like many cricket fans I sat up to watch this historic win and see England retain The Ashes in Australia for the first time in 24 years" said Jesse Young CEO of Per DM Group.

The win brought welcome cheer to a bleak winter and a gloomy recession. However the win just didn't reinforce the healthy state of English international cricket, "but also demonstrated the quality of leadership that the England and Wales Cricket Board (ECB) has in place right now" believes the Per DM Group CEO.

Much has been made of the need for government to cut back in order to assist the nation in its economic recovery but maybe it's time to examine the ECB's approach to success. Without doubt winning the coveted Ashes will further boost their coffers however success was not an accident of timing. Success was as a result of careful planning and reinvestment into the county cricket system. That foresight and investment has produced many of English cricket's 'new' stars.

"The ECB has shown government and business that cutting expenditure is not the panacea for survival and revival," says Jesse Young. "They engaged with their audience, found out what they wanted and how they wanted their cricket to be played and then set about creating something that would be attractive and sustainable."

Such a simple strategy but in these economically challenging times a very brave one illustrates the benefits gained by 'talking' to your customers. The ECB invested in coaches and researched all aspects of the game internationally to gain an insight into what makes a successful cricket product. "Success breeds success," commented Jesse Young CEO of Per DM Group one of the UK's successful outsource sales companies. "It's what we do every day for our clients who are some of the UK's biggest brand names. We believe in innovation and understanding just who your customer is, what motivates them and what it is they want."

Per DM believe that everyone should take a leaf out of the ECB's book and look at alternative ways of getting their message across. Get their product right. Make it attractive and affordable. Market it appropriately to your customers. Engage them for the long term and ensure that customer satisfaction is your priority.

Everything else is easy. 

Per DM Contact Marketing Limited was established in August 2005 in response to the UK markets' need for a field sales organisation capable of delivering high quality results with consistency and reliability.

The company was formed by a group of former UK financial services executives and senior executives from the leading North American field sales agency and since 2005 we have continually recruited leading figures from the B2C and B2B business arena.

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