SOURCE: Ward Group; NASP

February 21, 2012 11:00 ET

Workers' Compensation Subrogation Efficiency Increases

CINCINNATI, OH--(Marketwire - Feb 21, 2012) - Results are now available for the 2011 Workers' Compensation Subrogation Study conducted by Ward Group on behalf of the National Association of Subrogation Professionals (NASP). Findings of the study show workers' compensation subrogation efficiency has markedly increased over the past few years. The number of days from when a workers' compensation claim is identified as having subrogation potential to when that subrogation file is closed has decreased 14% from 418 days in 2008 to 368 days in 2010.

The comprehensive study focused on subrogation organizational structure, business practices and performance metrics and includes aggregated results from 2008 to 2010 for a diverse group of companies representing 35% of the total U.S. workers' compensation market.

The increase in efficiency was primarily driven by an increase in the speed of closure of files without subrogation recoveries. Companies are more quickly identifying and closing lower value files without subrogation potential in order to focus on those claims more likely to result in recovery.

The study identified several notable trends for workers' compensation subrogation practices, including:

  • 88% of companies now have a centralized subrogation organizational structure.
  • Only 27% of companies utilize software to identify subrogation opportunities.
  • 68% of subrogation files were closed without recovery in 2010.

Leslie Wiernik, Executive Director of NASP, noted, "Most insurance carriers recognize the financial impact of subrogation recoveries on the overall financial performance as a key strategic initiative, so they have come to trust our studies to identify industry best practices and to obtain information that will help the organization identify and implement improvements."

To obtain complete results of the 2011 Workers' Compensation Subrogation Survey, or to participate in the currently open 2012 Auto Subrogation Survey, please contact NASP at or (800) 574-9961.

About NASP®

The National Association of Subrogation Professionals (NASP) is the world's largest insurance subrogation association and leader in subrogation education. NASP's mission is to enhance the stature and effectiveness of subrogation and recovery professionals through education, training and the exchange of information.

About Ward Group®

Ward Group is the leading provider of benchmarking and best practices research studies for insurance companies. The firm analyzes staff levels, business practices and expenses for all areas of insurance company operations and helps companies to measure results, optimize performance and improve profitability. For more information about Ward Group and the Ward Research Center, visit

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