Workscape Names John Miele Vice President of Service Operations
Escalating Demand for Workscape's Outsourced Benefits Administration Offerings Drives Further Expansion of Executive Team
| Source: Workscape
MARLBOROUGH, MA--(Marketwire - June 18, 2008) - Workscape,
Inc., a leading provider of outsourced benefits
and talent
management solutions, today announced that John Miele has joined the
company as vice president of Service Operations for the outsourced benefits
administration (OBA) business unit. In this role, Miele is responsible
for ongoing service delivery to Workscape's OBA clients, which includes
leadership of the company's Boise, Idaho-based HR Service Center.
Miele brings more than 20 years of Human Resource (HR) applications and HR
service delivery experience to Workscape. Most recently, he served as a
Division Vice President for Affiliated Computer Services (ACS) where he was
responsible for the company's HR service delivery. Prior to ACS, Miele held
leadership positions at Convergys, Hewitt Associates and PeopleSoft.
"John has a keen interest and a robust skill set that drives continuous
improvement and scalability in growing operational teams," said Daryl
Ashley, senior vice president for Workscape. "His strong emphasis on the
connection between customer satisfaction and employee enthusiasm, combined
with his extensive background in designing and delivering HR business
services, will support ongoing initiatives to intensify our operations,"
added Ashley.
Miele said, "With an already solid reputation for meeting and exceeding
customer expectations, Workscape is well-positioned to scale its
operational capacity. This is a great time to get on board and contribute
to Workscape's upward momentum."
Miele holds a master's degree in Computer Science from Iona College and a
bachelor's degree in Business Administration from Pace University.
About Workscape Outsourced Benefits Administration (OBA)
Featuring powerful, easy-to-use technology, Workscape's OBA offerings
include benefit manager analytics for plan management, rapid plan design
change management, and an integrated WebMD content and application to
inform employees of personal health and benefit decision options. At the
heart of Workscape OBA is a 24x7 U.S.-based HR Service Center staffed by
experienced benefits professionals.
About Workscape On-Demand Talent Management Suite
Workscape's award-winning, multi-lingual compensation solution helps
companies streamline compensation cycles, ensure consistency and fairness,
and empower managers to pay-for-performance while adhering to corporate
guidelines and budgets. The company's performance management solution
automates the performance management process and fully aligns goals,
competencies, results and compensation throughout the organization. Both
products are delivered via the software-as-a-service (SaaS) model, can be
deployed individually or fully leverage Workscape's integrated Web-based
platform and are now also available in Express versions for mid-sized
companies.
About Workscape
Workscape is a leading provider of business-critical HR solutions that
enable hundreds of organizations to manage their two largest workforce
expenditures: employee benefits and performance-driven
compensation. Workscape's offerings share a common technology platform,
can be readily integrated with existing IT investments, serve millions of
employees, and are scalable and configurable to meet the distinct
requirements of organizations ranging from 2,000 to over 400,000
employees. One client uses the company's award-winning multi-lingual
compensation solution to compensate hundreds of thousands of employees
across 70 countries. Workscape's outsourced benefits administration
offerings are backed by U.S.-based 24/7 support for managers and employees
on policies and processes. For more information about Workscape, visit
www.workscape.com or call (888) 605-9620.