SOURCE: Technology Services Industry Association (TSIA)

Technology Services Industry Association

SOURCE: Technology Services World

TSW 2015 Best Practices

April 14, 2015 12:00 ET

World-Class Solutions Providers to Participate at Premier Technology Services Event -- TSW 2015 Best Practices

Technology Services Industry's Top Solutions Providers Showcased at Leading Conference for Technology Services

SAN DIEGO, CA--(Marketwired - April 14, 2015) - The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, will bring the top services industry experts together under one roof at Technology Services World (TSW) 2015 Best Practices, being held at the Santa Clara Convention Center, May 4-6. TSW is the premier source of peer learning, networking, and idea sharing within the technology services sector.

Services experts from around the world will gather to learn how they can prepare their organizations for what lies ahead in technology services. Industry practitioners and thought leaders from pacesetting organizations will provide powerful insights and practical guidance on how to drive adoption and outcomes.

Conference attendees will also have the unique opportunity to preview the latest innovations in the technology services industry at the world-renowned TSW | EXPO. Here, the industry's top solutions providers will be showcasing a broad range of applications and services that organizations can leverage to take their services operations to the next level of performance. The partial roster of participating providers includes: ANCILE Solutions, Bomgar, Cisco Systems, Changepoint, FinancialForce.com, Gainsight, Impact Learning Systems, Jive Software, LogMeIn, MaintenanceNet, PwC, Radialpoint, Sutherland Global Services, and SYKES Enterprises.

Several of the exhibiting companies will be co-delivering case-study sessions with their customers, highlighting collaboration between service practitioners and their providers, and will be featured in the "Services Technology Advantage" track on Tuesday, May 5. The scheduled sessions include co-presentations by: Changepoint and Open Systems Technologies; Citrix Online and Nissan North America; FinancialForce.com and iSoftStone Holdings Limited; Force Management and PTC; Jive Software and Fire Eye; LogMeIn and Motorola; MaintenanceNet with Cisco Systems and Comstor; and PwC will also co-present with their customer.

From CRM solutions to call center monitoring, remote support/diagnostics to agent scheduling, knowledge management systems to PSA tools, and much more, the TSW | EXPO delivers the most innovative technology services solutions that help organizations thrive in an ever-changing industry. More information on the TSW 2015 Best Practices conference can be found at http://www.technologyservicesworld.com while additional TSW | EXPO details can be found at http://www.technologyservicesworld.com/expo/.

About TSIA
The Technology Services Industry Association (TSIA) is the world's leading organization dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world's top technology companies as well as scores of innovative small and mid-size businesses in four major markets: enterprise IT and telecom, consumer technology, healthcare and healthcare IT, and industrial equipment and technology. TSIA's editorial blog, Inside Technology Services, is widely recognized by technology service professionals for providing thought leadership and insights into industry trends and best practices. Visit us at www.tsia.com, follow us on Twitter @TSIACommunity, or connect with us on LinkedIn and Google +.

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