SOURCE: Xangati

Xangati

Xangati

November 05, 2014 08:00 ET

Xangati Helps Pave the Way for Calligo's Worldwide Expansion

Calligo Illustrates How MSPs Can Grow Revenue and Increase Customer Satisfaction With Application-Aware Infrastructure Intelligence™

SAN JOSE, CA--(Marketwired - Nov 5, 2014) - Xangati, a leading performance management solution provider, offering Application-Aware Infrastructure Intelligence™, today announced that the Xangati product has helped Calligo, the only global offshore cloud service provider offering the highest levels of data protection and privacy with data residency guarantees, accelerate the rollout of its ongoing service enhancements for its customers. Using Xangati's highly scalable, patented, distributed software solution, Calligo can monitor application performance second-by-second for its global financial customer base. Xangati's continuous, real-time monitoring analyzes issues and provides remediation recommendations before the issues can lead to poor Service Level Agreement (SLA) performance or compromised availability. For managed service providers (MSPs) like Calligo, this is crucial.

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With the increasing complexity of cloud environments, Calligo sought ways to increase business efficiency while increasing revenue and improving customer satisfaction. Calligo selected Xangati's Application-Aware Infrastructure Intelligence™ solution for managing the performance of its CalligoCloud™ environment as well as its customers' enterprise infrastructures. By implementing the Xangati solution, Calligo benefitted from real-time actionable insights, resulting in more proactive management of systems across the board. Empowered by Xangati, Calligo exceeded its revenue and customer satisfaction goals and has been able to set its sights on executing plans for its continuing global expansion.

"Xangati has played a major role in the dramatic improvements Calligo has seen in customer satisfaction and new customer acquisition," said Julian Box, CEO and co-founder of Calligo. "Since implementing Xangati's intelligent, application-aware solution, Calligo has achieved a near zero-percent customer churn rate and has increased its cloud services customer base by over 200 percent, with expectations to grow to near 300 percent by the end of 2014."

"We are very pleased with Calligo's success in their deployment of our intelligent performance management solution," said S. "Sundi" Sundaresh, president and CEO of Xangati. "It exemplifies how Xangati can help MSPs (managed service providers) increase business efficiency throughout their entire infrastructure. Calligo has improved performance in so many core metrics critical to their operations that they have seen significant revenue boosts, energizing their plans for worldwide expansion."

Please view a video of Calligo's Xangati customer testimonial at http://bit.ly/10SmIPy.

To learn more about Xangati and Application-Aware Infrastructure Intelligence™, please call 408.252.0505 or visit www.xangati.com.

About Calligo
Calligo is the only dedicated offshore cloud service provider. Through its global CalligoCloud™ Network, located in the leading offshore jurisdictions around the world, it is able to offer a range of cloud services, delivered to consistent operational and contractual standards, that are backed by unrivalled levels of data security. Delivering a highly efficient range of cloud services to organizations of any size empowers our clients, whether offshore or onshore, to take advantage of the benefits cloud-computing offers. Calligo provides an unrivalled level of security with ISO 9001 & 27001 certifications across all cloud services, 100% data encryption and guaranteed data residency within each of the jurisdictions. Calligo is also uniquely able to guarantee performance across all applications and services running within any of our service offerings.

About Xangati
Xangati is a leading performance management solution provider for enterprises and service providers operating in virtualized data centers and hybrid cloud environments. Over 300 customers among enterprises, government agencies, healthcare organizations, educational systems and cloud providers use Xangati solutions to gain unprecedented Application-Aware Infrastructure Intelligence™ on their virtual and Web applications, VDI and VI environments. Xangati solutions, built on patented technology, provide a second-by-second, live and continuous view into the entire infrastructure with deep analytics and remediation recommendations. Organizations, such as Comcast, British Gas, Colliers International, Univita Health, DTCC, Harvard University and the U.S. Army, have used the Xangati Product Suites to resolve end-user issues more quickly, manage their large scale environments, determine root cause of alarm storms and see overall health at a glance. Xangati is headquartered in Silicon Valley and can be found online at www.xangati.com.

For more information visit www.calligo.net, or follow Calligo on twitter at @calligocloud or Julian Box at @on the_cloud_box.

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