SOURCE: Xchanging

October 14, 2010 02:17 ET

Xchanging Renews Contract With One of America's Leading Credit Card Companies

LONDON--(Marketwire - October 14, 2010) -

Press Release


Xchanging (LSE: XCH), one of the largest and fastest growing global business processors, has successfully renewed a two year contract with a leading global payments, network and travel company in the USA to provide claims processing services. Xchanging has been providing services to this company since 1996.

As part of the contract renewal, Xchanging will continue to provide claims administration, corporate billing and enrollment services as well as tele- support helpdesk services. Xchanging will also continue to handle claims reporting and status as well as coverage enquiries on behalf of the customer. These services are provided out of Xchanging's processing centre in Solon, Ohio. Xchanging manages over 400,000 calls from both card members and rental car companies, and processes over 45,000 claims annually on behalf of the company.

Steven Beard, President of Xchanging Americas says, "We are proud of our long- standing association with this leading brand that represents quality and premium service around the globe. This renewal illustrates the success of our relationship. We are confident of delivering continuously improving standards of service for efficient and cost-effective claims management for our customer and look forward to a long association with them".

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About Xchanging

Xchanging is one of the largest and fastest growing business processors. With a wide range of multinational customers in 42 countries and employing over 8,000 people, we are a truly global company. Our aim is simply to provide business processing services better, cheaper and faster.

Xchanging provides procurement, accounting, human resources and technology services across industries. These include banking, insurance, manufacturing, retail and real estate among others. We combine functional expertise with deep industry domain knowledge to provide industry-specific outcomes for our customers.

Listed on the London Stock Exchange in 2007, the company is in the FTSE250, the index of mid-capitalised companies traded on the London Stock Exchange. Xchanging is also a member of the FTSE4Good index which measures the performance of companies that meet globally recognised corporate responsibility standards.


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Source: Xchanging via Thomson Reuters ONE

Contact Information

  • For further information, please contact:

    Xchanging - Group PR

    Meeta Thareja
    Tel: +44 (0)20 7780 5374
    Email Contact

    UK - Cardew Group
    Tel: +44 (0)20 7930 0777
    Email Contact

    Xchanging - Americas

    Alana Rigal
    Tel: 1-212-209-3956
    Email Contact