SOURCE: Xchanging


February 05, 2014 12:45 ET

Xchanging Signs Two New Procurement Contracts With Godiva Chocolatier, Inc.

Announcement Marks the Tenth Major Customer Win for Xchanging Procurement Services in the Last Year

CHICAGO, IL--(Marketwired - Feb 5, 2014) -  Xchanging plc, the business process, procurement and technology services provider, has announced that Xchanging Procurement Services, the third largest procurement services provider globally, has signed two new contracts with Godiva Chocolatier, the global leader in premium chocolates.

The new three-year contracts have been awarded following Xchanging's successful delivery of procurement services to Godiva Belgium B.V. over the past 12 months.

As part of the new contracts, Xchanging Procurement Services will be providing services for Godiva North America from its Chicago-based delivery center, including spend analytics, tactical and strategic sourcing, contract management, supplier implementation and compliance management. These efforts will support Godiva's transformation of its indirect procurement function.

For Godiva International, the scope of the existing contract is being expanded to cover additional categories of spend, and extended geographically in the company's European and Asian operations, to service countries including Turkey, Hong Kong and Japan.

Linzell Harris, Senior Vice President, Global Supply Chain for Godiva, comments: "On the heels of the successful initial 12-month program that Xchanging executed for Godiva Belgium, expanding the relationship was the right decision for us. Based on a mutual trust, Xchanging's superior category expertise, and most importantly -- real results -- we're confident that growing this partnership will continue to drive strategic benefits for our business." 

Marie Meliksetian, CEO U.S. Xchanging Services, Inc. and Managing Director, Procurement Services for Xchanging North America, comments: "This win is a milestone for Xchanging not only because it marks our tenth in the past 12 months, but because Godiva's decision to expand upon its existing European contract means they've entrusted us to collaborate on a significantly larger portion of their business. As is the case with all of our valued customers, this partnership will be built upon high-touch, customized service aimed at delivering superior quality, efficiency and savings for Godiva North America. It is yet further validation of Xchanging's success in the U.S., for which we've truly only just scratched the surface."

The contracts continue Xchanging Procurement Services' strong growth in North America and Europe. The business is the third largest procurement services provider globally, with a team of over 600 procurement and category specialists, supported by world-class processes and technology.

Xchanging was recently named a "Star Performer" in the Everest Group annual Procurement Outsourcing (PO) Service Provider Landscape with PEAK Matrix Assessment report for the second year in a row, and for the first time, was ranked as one of the six Leaders, based on market success and procurement outsourcing delivery capabilities.


What we are
Xchanging provides business processing, technology and procurement services internationally for customers across multiple industries.

What we do
Xchanging brings innovation, thought leadership and passion to its customers' businesses so as to enhance performance and value. Our values are embedded into everything we do.

What we want to be
Xchanging wants to be regarded as the best provider in its chosen markets by delivering services that are recognised for outstanding quality, reliability and innovation.

About Godiva Chocolatier, Inc.
GODIVA was founded more than 85 years ago in Brussels, Belgium and since then, has grown to become the global leader in premium chocolates. GODIVA is one of the most widely recognized chocolate brands in the world, and one that consumers universally associate with prestige, elegance and quality. From its famous truffles and shell-molded pieces to its individually wrapped chocolates and innovative chocolate collections, GODIVA Chocolatier is dedicated to excellence in the Belgian tradition. GODIVA is now available around the world with more than 500 boutiques in over 70 countries defining itself as the destination for chocolate.

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