SOURCE: xMatters, inc.

xMatters, inc.

December 08, 2010 08:00 ET

xMatters Delivers First Mobile Network Management Console on an Apple iPad

xMatters Relevance Engines Extend a Mobile Workbench for HP Network Node Manager i Allowing Faster and More Efficient Event Resolution

PLEASANTON, CA--(Marketwire - December 8, 2010) - xMatters, inc., the relevance engine company, today announced the availability of their xMatters (alarmpoint) engine for HP Network Node Manager i (NNMi) on an Apple iPad. xMatters relevance engines allows IT and network management professionals to receive relevant information so they can ensure network availability and application health. Now, professionals can perform complex resolution tasks with HP NNMi while mobile. The results are an increase in productivity, reduction in time to restore services and real time diagnostics.

By utilizing the latest mobile technology by Apple and other tablets, network professionals can address incidents, manage progress, open tickets in other applications and automatically escalate issues. This capability reduces the time it takes to provide network professionals with relevant information needed to accelerate the service restoration process reducing the cost of incidents and eliminating duplicate scheduling.

xMatters relevance engines provide targeted alerts with real time mobile access to help companies act fast, no matter where they were, when an event occurs. The inherent capabilities of the Apple iPad expand the ability to work from a mobile position, within a data center for example, by providing a larger workspace while away from their console.

"xMatters mobile access from the Apple iPad allows our clients to take more actions when incidents occur," said Troy McAlpin, CEO at xMatters. "The seamless integrations into the HP product suite helps network, operations and service support personnel repair issues, work on open cases as well as open and close events, in real time, right from their Apple iPad. This helps organizations deliver the best and most reliable service back to the business."

Working on issues from a mobile device reduces the cost of IT operations while providing capabilities to deliver higher service levels, however smart phones were never intended to replace the computer. This combination enables IT to manage the most complex networks while improving the mean time to repair issues, reducing impact on the business and delivering a highly available environment for their customers. 

This new capability is now generally available from xMatters and our partners. Find out more at www.xmatters.com or sales@xmatters.com.

About xMatters
xMatters builds relevance engines that connect people with what they need to know at exactly the right moment -- so they can take immediate action. Our relevance engines work with existing enterprise applications, technologies, and processes to help businesses run faster and smarter. More than 900 global firms use xMatters to make their products and services more valuable, both internally and to their customers and shareholders. Founded in 2000 as AlarmPoint Systems, xMatters is headquartered in Pleasanton, CA with European operations based in Woking, U.K. and Asia Pacific operations based in Sydney, Australia. More information is available at www.xmatters.com or 1-800-861-3916 or +44 (0) 1483 722 001 UK.

Contact Information

  • Media Contact:
    Charity Hudnall
    xMatters, inc.
    925-251-5757
    Email Contact