SOURCE: Yammer, Inc.

Yammer, Inc.

May 17, 2011 14:30 ET

Yammer Extends Reach in Companies of All Sizes, Industries and Geographies

Yammer Takes Enterprise Social Networking Mainstream With a Structured Rollout Program and Seamless Integration Into the Workplace

SAN FRANCISCO, CA--(Marketwire - May 17, 2011) - Yammer, Inc., the leader in enterprise social networking, today announced widespread adoption of its enterprise social networking platform. Companies of all sizes, industries and geographies, including Xerox, Southern Company, SUPERVALU, and Heinz in the U.K. recently upgraded to Yammer's premium product to maximize the benefits of enterprise social networking.

Helping fuel adoption is the expansion of Yammer's post-sales consulting organization -- a team of Customer Success Managers (CSMs) and Implementation Engineers who work closely with paying customers to accelerate adoption and foster user engagement. Over the past two quarters, Yammer grew this team significantly and appointed Dee Anna McPherson to vice president of customer engagement to lead the organization.

To help companies take full advantage of the benefits of enterprise social networking, Yammer's CSM team has introduced a structured rollout methodology as part of the premium offering. As part of this process, Yammer CSMs partner with customers to identify strategic use cases, develop change management strategies, streamline business processes, integrate Yammer with existing tools and drive engagement. After deployment, the CSMs monitor the health of the network and work with customers to measure their return on investment by using a Total Economic Impact tool developed by Forrester Consulting. Seventeen organizations including Southern Co., SUPERVALU Inc. and 7-Eleven have recently embarked on structured rollouts.

"We're excited to roll out Yammer company-wide to extend the benefits of enterprise social networking across our entire organization," said Lee Birdsong, social media strategist for Southern Company. "Yammer is helping promote knowledge-sharing and collaboration among Southern Company's four regional utilities and our large and distributed workforce of more than 26,000 employees. It's an innovative step and innovation is a big part of our business."

"As a result of using Yammer, SUPERVALU is seeing the benefits of increased information sharing and team collaboration across the company's numerous grocery store chains, store support centers and supply chain network," said Erin Grotts, SUPERVALU's director of internal communications. "Simultaneously, our executive team has been able to regularly check the pulse of the organization and seek ideas and solutions by viewing and participating in discussions on Yammer. This kind of two-way, enriched communication is invaluable to us."

Integration with SharePoint and Active Directory:

Yammer has been able to gain mass acceptance in organizations worldwide in part because of the ease with which it can be integrated with other enterprise applications. Yammer offers integration with SharePoint 2007 and 2010, adding a social layer to the file sharing and collaboration system. Yammer also integrates with Active Directory, which helps companies automate provisioning and de-provisioning members in their Yammer network.

  • More than 50 companies have installed the Yammer SharePoint Web Part
  • More than 75 companies have enabled Active Directory Sync

Note: Please see related press release about Yammer's suite of integration products.

"The increase in adoption of Yammer in the last quarter has been tremendous," said David Sacks, founder and CEO, Yammer. "With companies such as Southern Company, SUPERVALU, and Xerox deploying Yammer, it is clear that every organization -- regardless of industry, location and size -- can benefit from enterprise social networking. By introducing a structured rollout program and deepening our integration with existing enterprise applications, we've been able to further amplify the value that Yammer delivers to customers worldwide."

About Yammer, Inc.
Yammer (www.yammer.com) is the leader in enterprise social networking, providing a secure way for employees to communicate, collaborate, and share information. The basic version of Yammer is free, and customers can pay to upgrade their network to receive additional administrative and security controls, priority customer service and a dedicated customer success manager. Companies and organizations from across the globe, including more than 80 percent of the Fortune 500, are using our award-winning Software-as-a-Service (SaaS) solution to improve employee productivity and engagement. Visit our blog to see how our customers are benefiting from Yammer.

Contact Information

  • Contact:
    Jessica Halper
    Communications Manager
    Yammer, Inc.
    (415) 796-7418 (office)
    (206) 965-0585 (mobile)
    jessica@yammer-inc.com