SOURCE: Yammer, Inc.

Yammer, Inc.

August 02, 2012 09:00 ET

Yammer Partners With Kanjoya to Offer Sentiment Analysis

Integration Enables Yammer Customers to Keep a Pulse on Morale Across Their Organizations

SAN FRANCISCO, CA--(Marketwire - Aug 2, 2012) -   Yammer, Inc., a leading provider of Enterprise Social Networks, today announced an integration with Kanjoya, a company pioneering emotion-aware sentiment analysis, to provide data on the attitudes and perceptions of employees based on the conversations from within a Yammer network.

Kanjoya's Crane analytics dashboard uses Yammer's open APIs to retrieve data from Yammer groups and the overall company network, powering a robust analytics dashboard that allows organizations to gauge emotions across departments and geographies.

For example, when an HR manager announces a change to her company's health benefits, she can view the Crane analytics dashboard to gain insight into employees' responses, quickly determining if the prevailing emotion is "surprised," "annoyed," or one of 80 distinct emotions. If the change only affects workers in Europe, she can take advantage of the group-level analytics to view sentiment drawn specifically from the "London Team" group on Yammer.

Kanjoya's Crane for Yammer includes the following features and benefits:

  • Keyword Search - Search for analytics on a specific topic
  • Sentiment Graph - Compares the volume of actual emotions such as joy, excitement, surprise, anger, etc.
  • Word cloud - Visualization of the specific words associated with trending conversations
  • Influencer analysis - Showcases the most replied to, most praised and most liked individuals

Pricing and Availability
The integration is available immediately for all Yammer Enterprise users. Verified admins can sign up for a free Crane account to enable the integration for up to 30 days, and can contact Kanjoya about pricing during the 30-day trial period.

Comments on the News
"We are excited to be partnering with Kanjoya to offer an additional layer of analytics to our customers who are eager to gain deeper awareness and understanding of the discussions happening in their Yammer networks. By enabling this integration, Yammer customers will be able to recognize when something has affected employees either positively or negatively -- and take action."
-- Jim Patterson, chief product officer, Yammer

"The conversations in Yammer provide a wealth of insight into employee sentiment across all facets of the business. Kanjoya's Emotional Intelligence engine takes this data from Yammer and delivers detailed, actionable analytics, changing the way companies monitor internal sentiment from subjective gut-feel to data-driven."
-- Armen Berjikly, founder and chief executive officer, Kanjoya

"Crane's Analytic dashboard for Yammer provides GS1 Australia with more than the number of Yammer conversations; it provides a window into how our employees are feeling about activities and events occurring within our organisation. I look forward to further exploring how the emotional insights gained through Crane Analytics can be used to improve workforce morale and business productivity."
-- Nicky Hayward-Wright, senior advisor, Knowledge Management, GS1 Australia

About Yammer, Inc.
Yammer ( is a leading provider of Enterprise Social Networks with over 5 million verified corporate users including employees of more than 85 percent of the Fortune 500. The basic version of Yammer is free, and customers can pay to upgrade their network to receive advanced administrative and security controls, integrations with enterprise applications, priority customer service and a designated customer success manager. Yammer is now part of the Microsoft Office Division.