SOURCE: Zeacom

May 03, 2007 11:00 ET

Zeacom Communications Center Receives 2006 Product of the Year Award From Communications Solutions

IRVINE, CA -- (MARKET WIRE) -- May 3, 2007 --Zeacom announced today that Technology Marketing Corporation's (TMC) Communications Solutions has named its latest version of its Zeacom Communication Center as a recipient of a 2006 Product of the Year Award.

Ernie Wallerstein, President of Zeacom Inc., says the latest version of the Zeacom Communication Center demonstrates our continued commitment to provide solutions that enable companies to better communicate with their customers.

The Zeacom Communications Center provides a multimedia contact center, IVR and Unified Communications solution. ZCC includes features such as Operator Console, Rich Presence, Caller Profiles and Unified Messaging on a single server with one user interface and one point of administration and reporting.

Some of the new features offered in the latest version include presence detection, presence notification, calendar event viewing via the presence buttons, timed licensing, SNMP alert notification, and redundancy.

"Zeacom has been recognized with a 2006 Product of the Year Award for their excellence in technological advancement and application refinement," said Rich Tehrani, TMC President and Group Editor-in-Chief of Communications Solutions. "Zeacom has proven they are committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future."

The seventh annual Communications Solutions Product of the Year Award recognizes the vision, leadership and attention to detail that are the hallmarks of the prestigious award. The most innovative products and services brought to market in 2006 have been selected as recipients of this year's Communications Solutions Product of the Year Award for their groundbreaking achievement.

About Zeacom

Since 1994, Zeacom has been developing solutions that provide Unified Communications and Contact Center solutions to small-to-medium enterprises.

Through its offices in the United States, Australia, New Zealand and the United Kingdom, Zeacom serves over 2,000 customers in 21 countries. The company's mission is to provide cost-effective customer contact solutions that make high-end functionality accessible to small and medium size organizations.

About TMC

Technology Marketing Corporation (TMC) publishes four print publications: Customer Inter@ction Solutions, INTERNET TELEPHONY Magazine, IMS Magazine and Unified Communications (launching summer 2007). TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 0.003 percent of sites in the world by alexa.com*, TMCnet serves nearly two million unique visitors each month, according to WebTrends. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Communications Developer Conference, IMS Expo and Call Center 2.0 Conference. TMCnet.com publishes more than 15 topical online newsletters. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)

Contact Information

  • For more information contact:
    Carole Dillard
    Zeacom
    Tel: 949-261-3588
    Email: Email Contact