SAN FRANCISCO, CA--(Marketwire - May 26, 2011) - Zendesk, the proven cloud-based help desk software provider, today announced that it has been selected by the Software & Information Industry Association (SIIA) as a winner in the 26th Annual CODiE Awards competition for "Best Relationship Management Solution." The company was selected from a cast of six other industry leaders for its elegant support ticket system and self-service customer support platform.
Every year the CODiE Awards recognize excellence in the business software, digital content, and education technology industries. The awards are determined through a thorough review of products and services by people who know the industry. The Best Relationship Management Solution recognizes the leading software solution designed to expand a company's knowledge about, and relationship with, its current or potential customers and/or partners. This includes CRM, PRM, SFA, marketing automation, personalization products and services.
"We're thrilled to win a prestigious CODiE Award," said Zack Urlocker, COO of Zendesk. "Zendesk is dedicated to creating beautifully simple solutions that allow companies to engage with customers on their preferred channels, anytime, anywhere. This award is a validation of our mission to provide scalable, customer support software that makes it easy for organizations to maintain excellent service even as they grow."
Zendesk's more than 10,000 customers span 100 countries and support more than 30 million end users. On an average day, 150,000 people experience the customer support they want, when and how they want it, via Zendesk.
"Now in its 26th year, the CODiE Awards continue to recognize those companies providing the best new technology products and services across a broad array of industries," noted SIIA President Ken Wasch. "In addition, its winners are a prolific testament to the power of technology to deliver innovative solutions to businesses and consumers. SIIA warmly congratulates all of the winners and nominees of the CODiE Awards, whose innovation is essential for continuing America's leadership in the global knowledge economy," Wasch continued.
Zendesk is the leading provider of proven, cloud-based help desk software. For growing organizations, Zendesk is the fastest way to enable great customer service. More than 10,000 Zendesk customers, including Adobe, MSNBC, Sony, OpenTable and Groupon, trust Zendesk with their most valuable asset, their customers. Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners. Learn more at www.zendesk.com.