SOURCE: Zenoss

Zenoss

June 17, 2010 09:00 ET

Zenoss Announces Successful Completion of MSPAlliance Vendor Accreditation Program

Zenoss Joins Vendor-Neutral Program for Benchmarking Service-Enabling Technology Vendors Worldwide

AUSTIN, TX--(Marketwire - June 17, 2010) -  Zenoss, the fastest-growing provider of enterprise IT service assurance products for physical, virtual, and cloud-based IT environments, today announced that it has received accreditation under the MSPAlliance's (MSPA) Vendor Accreditation Program (VAP). VAP is the first program of its kind, specifically designed by managed service providers (MSPs) as a benchmark for vendors who sell to the MSP community. Vendors who bear the VAP seal have shown they abide by the highest principles of quality in areas such as financial stability, positive channel practices, product research and development, and MSP customer satisfaction.

"The Vendor Accreditation Program is important to MSPs, since companies that receive accreditation have demonstrated their ongoing commitment to the channel," said Charles Weaver, president of the MSPAlliance. "We are very proud to have Zenoss as a part of this prestigious body of vendors."

VAP was created using a wide base of criteria considered as critical by MSPs when selecting a vendor. Criteria examined during the accreditation process include:

  • Business practices: Focusing on channel development, channel competition safeguards, experience in the managed services industry, etc.
  • Product Roadmap: Examining the vendor's willingness to invest in their products in order to ensure continued relevance for the MSPs on a continued basis.
  • Financial: Examination of financial stability to ensure adequate support of channel initiatives and product development.
  • Client References: Vendor must provide at least three MSP specific client references.

"Zenoss is pleased to join the MSPAlliance," said Bill Karpovich, CEO of Zenoss. "With our model-driven, agentless IT monitoring, service assurance, and data center visualization capabilities, Zenoss Enterprise is perfectly suited for MSPs delivering IT management and other services for their customers' heterogeneous physical, virtualized, and cloud-based infrastructure environments."

About Zenoss Inc.
Zenoss is a leading commercial open source provider of Unlegacy enterprise IT management products. Zenoss Enterprise is a single model-based product that enables organizations to seamlessly manage physical, virtual and cloud based infrastructure with unprecedented power, agility and value. Leveraging a commercial open source model, Zenoss products monitor over one million network and server devices daily and have been used in over 25,000 organizations in 180 countries around the world. Commercial customers include leading companies such as Rackspace, VMware, LinkedIn, Carlson, Motorola and Deutsche Bank. To learn more about Zenoss' award-winning IT operations management software, visit http://www.zenoss.com.

About MSPAlliance
The MSPAlliance is a professional association of 8,000 managed service providers and service-enabling technology vendors, who work in a collaborative effort to define, promote and educate the Managed Services Industry and the end-user consumer on the adoption and successful use of technology through Managed Services. MSPAlliance member companies' are able to achieve Green IT Certifications, Disaster Recovery Certifications, and ultimately achieve MSPAlliance Accredited Provider Status. The MSPAlliance also offers many member benefits, such as Insurance, leasing programs, educational workshops and an online Managed Services Institute. For more information about the MSPAlliance please visit http://www.mspalliance.com.

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