SOURCE: Zenprise


June 23, 2009 09:00 ET

Zenprise Announces Webinar on Five Best Practice Tips for Managing BlackBerry, iPhone, and Windows Mobile Devices

Shook, Hardy, Bacon and Zenprise Team Up to Showcase How Enterprises Can Efficiently Manage Heterogeneous Smartphone Environments

FREMONT, CA--(Marketwire - June 23, 2009) - Zenprise, Inc., the leader in automating mobile management, today announced a free Webinar highlighting five best practices for managing heterogeneous smartphone environments. The Webinar will be held on Tuesday, June 30, 2009 at 11:00 am ET / 8:00 am PT.

Implementing a mobile management strategy is a top priority for today's enterprises as IT teams are under pressure to support an increasing influx of consumer-owned smartphones. Drew Collier, Systems Operation Manager at Shook, Hardy, Bacon LLP, will share best practice policies and technologies for addressing the support of heterogeneous mobile devices. He will discuss how to enable multi-device support while delivering on the promise of mobile productivity. Attendees will learn how to:

--  Support different devices without burdening IT
--  Define multi-device support processes for the help desk
--  Modify organizational processes to provision, manage, and support
    different smartphones
--  Provide comparable service levels across all smartphones
--  Reduce trouble tickets by more than 50 percent
--  Reduce mean time to repair by more than 70 percent
--  Realize between 100 percent and 600 percent productivity improvements.

Additionally, Ahmed Datoo, vice president of product management at Zenprise, will share the latest industry research on the growth of consumer-owned smartphones in the enterprise, and conduct a live demo highlighting how to manage and monitor heterogeneous smartphone environments.

To register, please visit:

About Zenprise

Zenprise's award winning software automates mobile management. The software automatically troubleshoots end user issues across BlackBerry®, iPhone, and Windows Mobile environments. Unlike pure monitoring solutions, Zenprise identifies the root cause of end user issues and provides detailed resolution steps to fix these problems. Founded in 2003, Zenprise is headquartered in Fremont, California and is privately held with funding from investors Bay Partners, Ignition Partners, Mayfield Fund, and Shasta Ventures. Zenprise's executive and product teams bring enterprise software experience from companies such as Mercury, EDS, Zambeel, Bay Networks, and Loudcloud. For more information, go to

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