SOURCE: Zenprise, Inc.

Zenprise, Inc.

May 18, 2010 09:00 ET

Zenprise Announces Webinar to Help IT Remotely Manage and Secure Smartphones

FREMONT, CA--(Marketwire - May 18, 2010) - Zenprise, Inc., a leading provider of enterprise mobile management and device management software, today announced a complimentary Webinar that will demonstrate how help desk representatives can utilize remote control capabilities to manage, secure and troubleshoot smartphones from any Web browser. The one-hour session, titled "Remote Control for Smartphones," takes place Friday, May 21 at 11:00 a.m. Pacific / 2:00 p.m. Eastern.

Traditional methods of troubleshooting smartphone issues can be frustrating and time consuming for end users and IT administrators. Too often users report smartphone problems over the phone while help desk representatives attempt to solve technical issues without ever seeing the device.

Zenprise's Remote Control capability enables IT departments to remotely view, control and support smartphones from any Web browser and quickly resolve problems, reducing overall smartphone support costs. This allows IT departments to remotely offer the same level of service for smartphones as they have done for desktops and laptops for years. During this webinar, Ahmed Datoo, VP of Marketing, will demonstrate how Zenprise's Remote Control software can be utilized to:

  • Control and remediate device issues
  • Change configurations, troubleshoot operating system issues
  • Disable or kill problematic applications or processes
  • Isolate and contain virus and malware threats
  • Uninstall applications, remove malware and kill rogue processes
  • Wipe devices and/or reset passwords
  • Control hardware such as the device's ringer
  • Disable network access

To register for the Webinar, please visit:

About Zenprise
Zenprise's award winning software automates all aspects of mobile management, from monitoring to troubleshooting, from expense management to device management, from security to compliance. Using Zenprise, customers can reduce their mobile TCO costs by over 25 percent, increase customer service levels by over 75 percent and ensure corporate compliance rates of 100 percent. Supported smartphone platforms include BlackBerry®, iPhone, Palm, Windows Mobile and Android devices. Founded in 2003, Zenprise is headquartered in Fremont, California and is privately held with funding from investors Bay Partners, Ignition Partners, Mayfield Fund, and Shasta Ventures. Zenprise's executive and product teams bring enterprise software experience from companies such as Mercury, EDS, Zambeel, Bay Networks, and Loudcloud. For more information, go to

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