November 29, 2013 11:52 ET Announces Cloud Backup Migration for Symantec Backup Exec.Cloud Customers Affected by Surprise Shutdown

Up to 6 Months Free Enterprise-Grade Cloud Backup Service and 20% off Annual Contracts

SUNNYVALE, CA--(Marketwired - Nov 29, 2013) - today announced a migration offer for businesses affected by Symantec Corp.'s shutdown of Backup Exec.Cloud.

According to Symantec, service providers will no longer be able to sell Backup Exec.Cloud subscription licenses or renewals for Backup as of January 6, 2014. Existing customers will be able to utilize the product until the end of service availability on January 6, 2015 or the end of their current term (whichever comes first). After January 6, 2015, customers and partners will not have access to the service, data or technical support.(1)

The offer by enables Symantec Backup Exec.Cloud customers to apply the unused balance of their service -- up to 6 months -- to Zetta's award-winning enterprise-grade cloud backup & DR service -- free of charge -- in addition to a 20% discount on an annual cloud backup contract.

"Symantec Backup Exec and Backup Exec.Cloud customers have endured one jarring surprise after another," said VP of Marketing Gary Sevounts. "First Backup Exec 2012 was released to universally negative reviews, then patches were released that didn't provide support for mainstream platforms like Windows Server 2012, and now the cloud backup component is being shut down. Stability is a fundamental pillar of enterprise backup, and it is critical for backup vendors to give business customers confidence their critical backup data will be available for recovery," said Sevounts.

Zetta's patent pending cloud backup technology is focused on performance, and enables customers to protect data sets from 1TB to 100TB, and backup and recover up to 5TB in 24 hours directly to or from the cloud. All customer data is encrypted, in transit across the internet and at rest in the data center, using 256-bit SSL and Salsa20 encryption. Zetta's enterprise-grade cloud backup and DR service is HIPAA and ITAR compliant, SSAE-16 audited, and delivers 99.99996% backup reliability and 100% recovery reliability. 24x7 US-based, engineer-level technical support is included, enabling Zetta customers to enjoy overall backup costs that are up to 50% lower than Symantec Backup Exec.

Zetta is seeing 247% YoY growth, an industry-leading 99% retention rate, and currently has 650+ enterprise customers & MSPs.

Zetta is happy to extend an offer to existing Backup Exec and Backup Exec.Cloud customers to bring true enterprise-grade cloud backup performance and security along with an easy to master user interface that's simple to deploy and manage from anywhere. Data can be recovered 4 ways: from the cloud through a mapped network drive, the ZettaMirror software agent, or a web browser -- with recovery from local storage an option for non-disaster recoveries. There is no appliance hardware to buy.

Current Symantec customers interested in migrating data from Backup Exec and Backup Exec.Cloud products to's DataProtect solution should submit a request for contact or custom pricing to the company.

About is the fastest growing enterprise-grade cloud backup and disaster recovery solution provider for small and mid-size enterprises, and MSPs. Zetta is enabling 650+ enterprises to simplify and automate backups and instantly recover data using just a web browser. Advanced security, high redundancy and a high-performance architecture delivers enterprise-grade data protection that scales to meet business requirements for accelerating data growth.

With headquarters in Sunnyvale, Calif., Zetta was established in 2008 by successful serial entrepreneurs and technology executives from companies such as Netscape, VeriSign, Symantec, EMC, and Shutterfly. For more information, visit or Follow Zetta on Twitter at

Tweet this: @zettanet offers @symantec Backup Exec.Cloud customers 6 months of free enterprise cloud backup & DR and 20% off continuing services.

Tags: online backup, cloud backup, disaster recovery, offsite backup, remote backup, server backup, data protection

(1) Symantec:

Contact Information

  • Nick Mueller
    Marketing Manager
    Email Contact
    (650) 590-0950