SOURCE: Zipwhip

Zipwhip

November 18, 2013 09:05 ET

Zipwhip Expands Landline and Toll Free Business Texting Service Into Canada

Small and Mid-Sized Businesses in Canada Can Now Text Enable Their Existing Phone Numbers to Enhance Customer Service and Grow Sales

SEATTLE, WA--(Marketwired - Nov 18, 2013) - Zipwhip, the world's first text carrier, now offers its fast-growing landline and toll free texting service to small and mid-sized businesses (SMBs) in Canada. The cloud-based service enables Canadian SMBs to text enable their existing and familiar phone numbers to enhance customer service and help grow sales. Zipwhip began text enabling landline and toll free numbers in the U.S. in March and in just seven months has provisioned 2.5 million SMB phone lines.

"We're pleased to provide our pioneering texting service to SMBs in Canada," said Zipwhip CEO John Lauer. "Demand for our landline and toll free texting service in the U.S. has been so strong that the next logical step in our expansion was to offer our service to our neighbors in Canada."

"Texting is by far the most ubiquitous form of communication," Lauer added. "And yet, until recently, U.S. and Canadian businesses have inexplicably been cut off from using the brand equity in their existing and familiar landline and toll free numbers to leverage consumers' move toward mobility."

Zipwhip's texting service makes it easier for SMBs to field customer inquiries, schedule appointments, send out reminders, take sales orders and build customer loyalty. Auto repair shops, dentists, beauty salons, staffing agencies, radio stations and police departments are among the growing number of businesses equipping their landline and toll free telephone numbers with texting capabilities.

Wilson Lam, owner of Wilson AUTO TECH in Edmonton, Alberta, said he has been waiting for years for a service that would allow him to send and receive text messages using his primary phone number. He did a customer survey and found that most of them prefer texting as the primary means of communication with his business.

"We recognize the benefits that Zipwhip landline texting can bring to our business," Lam said. "There's a lot of value in our phone number because it's the number our customers have known since we opened our doors more than 20 years ago. Now we can finally use that number to send and receive text messages to schedule service, let customers know when their vehicles are ready for pick up, and address any questions or concerns they may have." 

Zipwhip's innovative approach adds a second carrier -- a text carrier -- to existing business landline and toll free numbers. The service does not require businesses to make any changes to their existing numbers, service or hardware. They simply sign up for a separate cloud-based texting service at zipwhip.com, text enable their existing landline or toll free numbers, and start texting from any connected desktop, tablet or smartphone in a matter of minutes.

Canadian businesses can text enable their landline and toll free phone numbers today by calling or texting Zipwhip at 1-855-ZIPWHIP.

About Zipwhip
Texting is for more than the mobile phone. Zipwhip has given new life to texting, a service that celebrates its 20th birthday this year. Zipwhip pioneered the concept of utilizing the cloud to enable existing mobile, landline and toll-free numbers to send and receive text messages from virtually any connected desktop, tablet or smartphone. Zipwhip powers a messaging service on any device over any number. Consumers and small businesses can sign up at www.zipwhip.com. Additionally, Zipwhip offers a carrier-grade texting platform to help mobile and landline operators modernize the text-messaging medium. Its technology introduces trailblazing functionality while holding true to the distinct culture of texting that consumers have grown to love. Zipwhip now has more than eight million registered users of its texting services.

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