SOURCE: Zipwhip


October 15, 2013 09:15 ET

Zipwhip Invites Businesses to Join Surging New Texting Trend With Free Offer

U.S. Businesses Encouraged to Learn What Others Are Finding Out: Customers Want to Text Landline and Toll Free Phone Numbers

SAN JOSE, CA--(Marketwired - Oct 15, 2013) -  Zipwhip, the world's first text carrier, today invited small to mid-sized businesses and organizations in the U.S. to experience the benefits texting can deliver using their existing landline and toll free phone numbers. The free cloud-based texting offer, announced at the MobileCON conference in San Jose, Calif., runs from now until the end of the year.

Many small to mid-sized businesses in a variety of industries have landline and toll free numbers their customers know well, and also have stored in their phone's contact list. Now, these businesses can use their numbers to field customer inquiries, schedule appointments, send out reminders, take orders and invite their customers to text them back -- the way the vast majority of consumers prefer to communicate.

And why should businesses take advantage of this free offer? According to Zipwhip CEO John Lauer, the answer is simple: "Your customers want to text you. Let them."

Zipwhip launched its landline and toll free texting service in April confident it had the potential to transform business communications and customer service. Since then, the company has experienced increasingly strong adoption rates and received some of its most compelling endorsements directly from the customers of the businesses Zipwhip serves. "There's nothing more powerful than that," said Lauer.

Equipping landline and toll free telephone numbers to send and receive text messages is making communities safer, radio stations more popular, and businesses across the country more in-tune with customers. According to a research report issued last month by Pew Internet, the most popular activity Americans use mobile phones for -- 81 percent -- is to send and receive text messages.

"With Zipwhip texting, we're getting 80 percent less no shows and 80 percent less last-minute cancellations because everybody knows when their appointment is and when they need to be here," said Stacie Bowie, owner of Bowie Salon and Spa in Seattle.

Ed Snyder of Martin's Towing in Indianapolis, IN had this to say:

"We use Zipwhip for 100 percent of our dispatching. It's easy to use and our truckers can text back with ease before they're on the road. We believe Zipwhip is a must-have texting service for any transportation company with critical dispatching needs."

In Wisconsin, a police department is using Zipwhip to help make its community safer. "Our department is constantly striving to enhance communication with the public and make police services more accessible to everyone in the city of Middleton, and based on citizens' initial response to this new service that's exactly what we're seeing," said Middleton Police Chief Brad Keil.

"Two percent of text messages in the U.S. today are now being sent to landlines and toll free numbers," added Lauer. "People are so accustomed to texting that they're likely trying to text their local dentist office, hair salon or other businesses without their knowledge. This free offer is a chance for those businesses to use the service risk free until the end of the year to let their customers tell them what they prefer."

The Zipwhip service is easy to use and doesn't require businesses to make any changes to their existing phone numbers or IT systems. Business customers can keep their current voice providers and sign up for a separate cloud-based texting service with Zipwhip and start texting from any connected desktop, tablet or smartphone in a matter of minutes.

Businesses interested in taking advantage of this free texting offer can call or text Zipwhip at 1-855-ZIPWHIP.

About Zipwhip
Texting is for more than the mobile phone. Zipwhip has given new life to texting, a service that celebrates its 20th birthday this year. Zipwhip pioneered the concept of utilizing the cloud to enable existing mobile, landline and toll-free numbers to send and receive text messages from virtually any connected desktop, tablet or smartphone. Zipwhip powers a messaging service on any device over any number. Consumers and small businesses can sign up at Additionally, Zipwhip offers a carrier-grade texting platform to help mobile and landline operators modernize the text-messaging medium. Its technology introduces trailblazing functionality while holding true to the distinct culture of texting that consumers have grown to love. Zipwhip now has more than 8 million registered users of its texting services.

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