October 20, 2015 09:55 ET

Zycus Streamlines the Request Management Process With Their Newest Solution, iRequest

PRINCETON, NJ--(Marketwired - October 20, 2015) - Zycus, a world leader in procurement technology solutions across the source-to-pay cycle, announced the launch of their innovative Request Management solution, iRequest. The solution empowers the business users to optimize the process of managing all kinds of enterprise requests through a centralized platform.

The latest product in the Zycus portfolio showcases a whole new way to standardize the request management process by allowing:

  • Business users to send out complete details of their request requirements, by filling crisp yet elaborate forms.
  • Pre-qualification of requests by the procurement team through all the pre-approval requisites.
  • Complete transparency to all stakeholders through visibility on intricate details throughout the process.
  • Easier collaboration across teams in the organization.
  • Seamless integration with Zycus source-to-pay suite.

iRequest serves as a central hub for optimal request management. The business user can raise and track any type of request services in addition to sourcing requests with highly configurable forms and workflows thus simplifying the user experience and eliminating the complexities of using separate platforms across departments.

For e.g. now, to manage the on-boarding of a new team member, different departments can use a single platform for a variety of tasks like new employee set up forms requests, address/telephone change requests, laptop and welcome kit purchase request, VPN configuration from the IT department, AMEX cards requests directed to the Admin department and others like travel requests and so on can be supported within the tool.

Benefits to the organization:

1. Optimal process management -- iRequest ensures that all requests submitted come with prior approvals and requisite details, so that the procurement team can have updated request flows, which can then be directly processed.

2. Improved user satisfaction -- iRequest acts as a crucial mediating workbench for the requester and the procurement teams by minimizing to-and fro-communication-cycle on emails and telephone calls.

3. Increased visibility in procurement activities -- iRequest helps to monitor the request details through an elaborate audit trail allowing the users to monitor the end to end process on a single platform.

"Competent request management will result in reduction in the sourcing cycle time, thereby improving the overall productivity of the business," claims Zycus CEO and founder Aatish Dedhia. "iRequest will empower the organizations to improve their business processes with simplified tracking, monitoring, managing and reporting of company-wide requests," Dedhia adds.

About Zycus

Zycus is a leading global provider of procurement solutions suite across the source-to-pay and procure-to-pay cycles. Our product portfolio includes applications for strategic procurement -- Spend Analysis, eSourcing, Contract Management, Supplier Management and Financial Savings Management and operational procurement -- eProcurement, eInvoicing. Our spirit of innovation and our passion to help procurement create greater business impact is reflected among the hundreds of procurement solution deployments that we have undertaken over the years. We are proud to have as our clients, some of the best-of-breed companies across verticals like Manufacturing, Automotive, Banking and Finance, Oil and Gas, Food Processing, Electronics, Telecommunications, Chemicals, Health and Pharma, Education and more. We currently cater to over 300 customers worldwide in 20 countries.

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