SOURCE: Zyrion Inc.

Zyrion Inc. Zyrion Inc.

July 18, 2013 14:38 ET

Zyrion and New Relic Partnership Delivers End-to-End Performance for Joint Customer Blurb

Integration Provides Unified APM and Cloud Infrastructure Monitoring Dashboard for the CTO of Blurb

SUNNYVALE, CA--(Marketwired - Jul 18, 2013) - Zyrion®, now a part of Kaseya®, and a leading provider of integrated cloud and IT infrastructure monitoring software, announced today its partnership and product integration with software analytics company New Relic. The partnership provides greater performance visibility for the private cloud environment of joint customer Blurb, a creative publishing and marketing platform that makes it easy to design, publish, market and sell professional quality books. Together, this partnership combines the New Relic SaaS-based, performance management solution for web applications and Zyrion hybrid cloud monitoring platform to provide faster triangulation of performance bottlenecks and higher customer satisfaction.

Blurb, based in downtown San Francisco, is one of the fastest growing online publishers with nearly 2 million books created and delivered last year. What started out as a handful of servers quickly expanded into hundreds of servers in multiple datacenters being managed by a multitude of tools.

"Ours was a common Silicon Valley growth story, and we quickly needed a way to consolidate and get an end-to-end view of our infrastructure and application performance," said Blurb CTO Adam Joffe. "Fast web and application performance while customers are interactively designing and ordering print and e-books means high customer satisfaction and re-use," he added.

Drawing on his past experience at Sony Online and Bill Me Later (now a unit of Paypal), Joffe focused on consolidating the different tools within the Technology organization. "I needed to look at our application and infrastructure performance in a unified, integrated dashboard," Joffe said. "We were able to quickly integrate and display the New Relic APM metrics in Zyrion's service containers & dashboards. This integration has allowed me to see the performance of my customer facing services rather than focusing solely on my infrastructure," he added.

The integration of New Relic and Zyrion has already started to show ROI for Blurb since its deployment. The application development team uses New Relic to model the performance of their custom application, and the metrics in New Relic are seamlessly integrated into Zyrion's Traverse being used by the devops team responsible for customer satisfaction and operations. Zyrion's service container technology allowed prioritizing the outages and events by correlating them to services for faster mean time to recover.

"By combining Zyrion strong Cloud and infrastructure monitoring solution with our Application Performance data, customers get instant visibility into their service performance issues," said Bill Lapcevic, vice president of business development of New Relic. "Our joint customer Blurb is a great example how our partnership is delivering immediate results to our end customers," he added.

"The APM metrics provided by New Relic were the missing component of our Application Service Containers in Traverse," said Vikas Aggarwal, CEO of Zyrion. "This new partnership and integration provides a complete business centric view of the applications and Cloud infrastructure, delivering higher value to enterprises and MSPs," he added.

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About Blurb
Blurb is a creative publishing and marketing platform that unleashes the creative genius inside everyone. They were founded in 2005 and are based out of San Francisco, Ca. Blurb's platform makes it easy to design, publish, market and sell professional-quality books, using the Blurb Bookify™ online bookmaking tool, Blurb's free, award-winning Blurb BookSmart® app or by using Blurb's PDF to Book workflow. Blurb's bookstore and online marketing tools enable customers to market and sell their books, and keep 100% of their profit. In 2010, Blurb was ranked the fastest growing media company on the Inc. 500. For more info, visit www.blurb.com.

About New Relic
New Relic is a software analytics company that makes sense of billions of metrics about millions of applications in real time. Our comprehensive SaaS-based solution provides one powerful interface for web and native mobile applications and consolidates the performance monitoring data for any chosen technology in your environment. Our 50,000 customers use our cloud solution every day to optimize more than 118 billion metrics for 2 million applications. When your brand and customer experience depends on the performance of modern software, New Relic provides insight into your overall environment. Learn more at newrelic.com.

About Zyrion, Inc.
Zyrion, now acquired by Kaseya, is the leading provider of integrated Cloud and IT infrastructure monitoring software using ITIL Business Service Management (BSM) technology for providing correlated, service-oriented views of the entire cloud, application and network. Zyrion offers the most scalable monitoring solution in the industry for distributed and complex datacenter environments. Zyrion's Cloud and Network monitoring solution is used by large enterprises and Service Providers (MSPs) worldwide. Zyrion has its corporate offices in Sunnyvale, California and Government Solutions Center in Washington, DC. For more information, visit www.zyrion.com or call +1-877-7-ZYRION.